RepCount

Purchases

Premium, subscriptions, refunds, and restoring purchases.

Articles: 8

Troubleshooting in app purchase errorsSeveral things could go wrong with in-app purchases. Here are the most common errors and what you can do to resolve them. Also, of course, you can always reach out via the in-app s
Why is RepCount a subscription?RepCount has a generous free tier where you can log an unlimited number of workouts, free with no ads. To unlock extra features, such as charts and stats, and for advanced logging
How do I cancel my Subscription?Sorry to see you go! If there is anything I can do to improve, I would love to hear about it. If you have time, please send any feedback to feedback@repcountapp.com, and I'll promi
What is included in RepCount Premium?Keep track of your progression with RepCount Premium! Here is what you get High-performance Charts RepCount Premium contains a wide variety of charts that can be used to monitor yo
Can I switch subscription plan?Sure you can! On the monthly plan and want to switch to an annual subscription? Note that the actual switch will happen when your current subscription expires. Here is how to do it
How do I get a refund?On Android You can request a refund through Google directly within 48 hours by going to this page . Or by reaching out to us at feedback@repcountapp.com within 14 days of your purc
I lost access to premium. How can I get it backIf you lose premium access, here is how to get it back. 1: Open the in-app purchase view (For example by clicking on any item in the statistics tab) 2: Scroll to the bottom and pre
"Purchase Not Allowed" when buying PremiumIf you get this error it means that your device has enabled restrictions to prevent users to make in app purchases. In order to be able to purchase premium you will need to disable